Shipping policy

Thank you for shopping with . This Shipping Policy explains how orders are processed, shipped, and delivered within the United States and internationally where applicable.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been received and verified.

Orders are not processed, shipped, or delivered on weekends or U.S. federal holidays.

During periods of high demand, processing times may be extended. If a significant delay occurs, we will notify you by email.

2. Shipping Destinations

We currently ship to:

  • All 50 U.S. states
  • U.S. territories (where available)
  • International destinations (if applicable)

Available shipping destinations will be displayed during checkout.

3. Shipping Methods and Delivery Times

Estimated delivery times:

Shipping Method Estimated Delivery Time
Standard Shipping 3–7 Business Days
Expedited Shipping 2–4 Business Days
Express Shipping 1–2 Business Days

Delivery estimates begin after order processing is completed.

Delivery times are estimates only and are not guaranteed.

4. Shipping Rates

Shipping charges are calculated and displayed at checkout before payment is completed.

We may offer:

  • Standard shipping
  • Expedited shipping
  • Express shipping
  • Free shipping promotions on qualifying orders

5. Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information, when available.

Tracking updates are provided directly by the shipping carrier.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

We are not responsible for delays, lost shipments, or additional fees resulting from incorrect or incomplete addresses supplied by the customer.

If you notice an error in your shipping address, please contact us immediately at [Your Email Address].

7. Lost, Stolen, or Damaged Packages

If your package is lost, stolen, or arrives damaged, please contact us as soon as possible.

Provide:

  • Your order number
  • Photos of any damage (if applicable)
  • Details regarding the issue

We will work with the shipping carrier to investigate and determine an appropriate resolution.

8. Delivery Delays

Delivery delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions
  • Carrier service interruptions
  • Natural disasters
  • Customs processing (for international shipments)
  • High shipping volume periods

We are not liable for delays caused by shipping carriers or other external factors.

9. International Shipping

For international orders:

  • Delivery times vary by destination.
  • Customs duties, taxes, import fees, and brokerage charges may apply.
  • These charges are the responsibility of the customer unless otherwise stated.

We are not responsible for delays caused by customs authorities.

10. Undeliverable or Refused Shipments

If a shipment is returned to us because it was refused, unclaimed, or undeliverable due to an incorrect address, we may:

  • Deduct shipping and handling costs from any refund issued.
  • Charge additional shipping fees to resend the package.